Need Help? Who to Call?

Crisis Line or Warmline?

When you really need someone to talk to about mental health issues, what should you do? Whom should you call?

  1. Emergency
    If you need immediate assistance with a life-threatening situation, go to the nearest hospital emergency room or call 911.
  2. Crisis
    East Central Crisis Services (ECCS)
     – 800 523-3333
    If there is a sudden change or increase in symptoms or behaviors that need immediate attention call a crisis line. ECCS provides professional assistance to Chisago, Isanti, Kanabec, Pine and Mille Lacs County residents who are experiencing a mental health crisis.

    •  Crisis phone line: To reach trained crisis counselors by phone, call 800 523-3333.
    • Mobile Crisis Response: Short-term assessment, intervention, and stabilization services are available in your home, at school, or in the community. Call 800 523-3333.
    • TXT4Life “Life” to 61222
      TXT4Life is a suicide prevention resource for residents in Minnesota funded by the Minnesota Department of Human Services. They can help you with relationship issues, general mental health, and suicide.
      Trained, compassionate counselors are free, confidential, and there for you 24/7/365.
  3. Just need someone to talk to? Call a Warmline.
    • Minnesota NAMI Warmline – 888-334-7754
      www.namihelps.org
      4:pm – 8:pm Thursday – Sunday 
    • Mental Health Advocacy Minnesota Warmline – 877-404-3190
      www.mentalhealthmn.org/find-support/warmlines
      5:pm-10:pm Monday – Saturday
    • Warmlines provide:
      Support and encouragement from trained volunteers that listen to, affirm and validate the feelings of callers. They can help locate resources and make referrals based on the caller’s needs. They will refer calls to a Crisis Line if the caller indicates they are suicidal, being abused or are going to harm themselves or others.
  4. Other Resources
    To find a mental health professional or other services near you check out our Resources page. For additional websites to visit go to our Links page.

Always keep your health care professional in the loop. You may have a medical condition or maybe taking medications that can cause or contribute to symptoms. You may need an examination or an evaluation and a referral to an appropriate provider.

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