The Minnesota Public Utilities Commission’s Consumer Affairs Office (CAO) assist consumers with complaints on energy and telecommunications utility services, service quality, billing problems, and service disconnections and reconnections.
The Minnesota Public Utilities Commission’s Consumer Affairs Office (CAO) assist consumers with complaints on energy and telecommunications utility services, service quality, billing problems, and service disconnections and reconnections. The CAO researches and responds to inquiries or questions about utility services and the regulatory environment.
The PUC will never offer bill discounts, threaten service disconnection, request payments or ask for your banking or credit card information. Stay informed and stay safe.
Visit our website on how to report Potential Scams and find Consumer Support Quick Links to file a complaint about utility service, quality, billing, or speak with the Consumer Affairs Office.
How can you help?
Learn about what to say…
Crisis Help Call 988
800-523-3333
Text “MN’ to 751741
Calls in East Central Minnesota are routed to local mobile or local phone help.
Click here for additional information
In a life threatening situation or medical emergency, call your doctor or 911.
Just need to talk?
Wellness in the Woods 5:pm – 9:am Daily 844-739-6369
Minnesota NAMI Warmline 4:pm – 8:pm Thur – Sun 888-334-7754
Mental Health Advocacy Minnesota Warmline 5:pm-10:pm Mon – Sat 877-404-3190